T&Cs, returns and shipping
We hope you will be shockingly satisfied with you spooktacular purchase .If you are not, have no fear ghoulfriend. We are happy to exchange your clothing items, provided they are in brand new, re-saleable condition with tags attached (if applicable).
Items on Sale can be exchanged but will not be permitted to be returned for a refund.
If you need to send your item back please double wrapped as to avoid damage. You must return within a 7 day period.
Return shipping will be at your cost.
Tees from the Crypt is a family business and consists of only two peeps. Please allow 1-3 business days for your item/s to arrive throughout New Zealand. If for some horror-ible reason your item/s haven't arrived, send us a message.
Your item/s are posted with Courier Post or Pass the Parcel and are tracked for your convenience, we will email or message you your tracking number. If you do not receive your tracking number in your inbox please check your junkmail folder. If you do not receive a tracking number please contact us.
We now have DHL shipping available for all international orders, these are live shipping rates calculated at checkout for the weight and destination of your horror goodies. DHL shipping usually takes 4-5 days to arrive, super quick from little old NZ.
Please make sure the details you have provided for shipping are correct, if an item is delivered to the address provided and is incorrect we cannot offer a refund.
Any other questions regarding shipping or our terms and conditions, send us a message.